Shipping & Returns
Orders are usually processed within 1 to 3 business days. Typical shipping times are between 1-5 days within Canada.
Please note, once a package is shipped, delivery is outside of our control. We are currently unable to replace missing or stolen packages.
Unfortunately, at this time we are only able to ship within Canada. We are hoping to being able to offer international shipping soon.
REFUNDS + EXCHANGES
We carefully inspect all of our products before we ship them to ensure quality control. Used candles cannot be returned or refunded. If your product arrives damaged, we will replace or refund products as long as photographic proof of damage is submitted to us within 7 days of delivery.